Refund Policy
Refund Policy
Last updated: 14th August 2025
I want you to feel confident when booking with Mind Body Rhythm. My refund policy is designed to be fair, transparent, and in line with the nature of the services I offer.
Self-Study Programs & group coaching: Due to the instant access nature of digital content, refunds are not available once you have been granted access.
1:1 Sessions & workshops: Cancellations with at least 48 hours’ notice can be rescheduled at no extra cost. Cancellations with less than 48 hours’ notice may be charged in full.
Workplace Workshops: A 50% deposit is required to secure your booking. Deposits are non-refundable if the booking is cancelled within 14 days of the scheduled workshop date.
Payment Plans: If you are on a payment plan for a program or service, all agreed instalments remain payable in full once the program has started, even if you choose to stop partway through. For full details, please see my Terms & Conditions.
If you have any questions about this policy, please email me at: hello.mindbodyrhythm@gmail.com
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.